Annual Maintenance Contract (AMC) is a comprehensive service agreement between the Smart Automation Services provider and the customer for the maintenance and support of their automation systems. The AMC ensures that the automation systems remain in optimal working condition and that any potential issues are resolved promptly to minimize downtime. As a Smart Automation Services provider, we offer a range of services under our AMC package. These services include preventive maintenance, corrective maintenance, remote support, and emergency support and it’s a critical component of modern businesses. Let’s take a closer look at each of these services:

1. Preventive Maintenance: This service involves routine inspections and maintenance of the automation systems to identify and rectify any potential issues before they turn into major problems. Our team of experts will visit your premises periodically to perform preventive maintenance activities such as cleaning, lubrication, and calibration of the systems. This will help to extend the lifespan of the systems and ensure their optimal performance.

2. Corrective Maintenance: In the event of any breakdown or malfunction of the automation systems, our team of experts will provide corrective maintenance services to rectify the issue. We will troubleshoot the problem and replace any faulty components if required. We aim to restore the system to its original working condition as soon as possible to minimize downtime.

3. Remote Support: We accept and understand that sometimes issues may arise outside of regular business hours. That’s why we offer remote support services to our customers. Our support team is available 24/7 to assist you with any queries or issues you may face. We can remotely access your systems and provide troubleshooting and support services to resolve any problems that may arise.

4. Emergency Support: In the event of a critical issue that requires immediate attention, our emergency support team will be deployed to your premises to provide on-site support. Our team of experts will work diligently to identify and rectify the issue quickly to minimize downtime.